We Know What It's Like to Overcome Crisis

Ascension Strategy Solutions was founded by an operator who specializes in recovery and reconstruction. When businesses fail from lack of systems, when organizations face operational collapse, when everything needs to be rebuilt from zero—that's where we thrive. We don't just consult on operational chaos. We've recovered from it, rebuilt through it, and turned crisis into competitive advantage.

How We Started: A Costly Lesson

In 2018, our founder launched a t-shirt screenprinting business with a business partner. Great work. Strong client base. Tons of high profile referrals.

Then reality hit: no on-borading system, no documented processes, no financial tracking, no customer database, no inventory process. Just two entrepreneurs working countless hours per week, doing everything on the fly, and losing money on every opportunity.


The business failed in 2020. Not because of the services we offered. Not because of market demand. It failed because there were no systems to keep clients satisfied and coming back. 

That loss became the most valuable education possible. It taught us what most business schools don't: operations aren't sexy, but they're everything.

That failure became our mission—to help entrepreneurs build businesses that work without burning out.

The Crisis That Defined Our Approach

The crisis: A national nonprofit organization faced a public and hostile takeover by its most trusted employees. Every system was hijacked—CRM, payroll, email, logins, socials, donor database, records. Everything.

The result: The organization had to be rebuilt from scratch while continuing operations.

Our founder was brought in to coordinate the rebuild. Within months, she:
Designed a complete operational backend using open-source systems
Restored donor confidence and organizational stability
Rebuilt a secure and accountable financial infrastructure
What this taught us: When systems fail, everything fails. But when systems are built strong and secure, organizations avert crises that should destroy them.

This is the level of operational thinking we bring to every client engagement—crisis-tested, failure-forged, and battle-proven.

What We Stand For

Systems Over Hustle
Operations Are Strategy
Systems Are Sustainability
Failure Is Data

Meet Our Founder

Lisa brings 15+ years of operations experience—from managing 1M+ flagship retail stores at Footlocker to coordinating national programs and rebuilding entire organizations from the ground up.

Her approach is shaped by two defining experiences: the failure of her first business and successfully rebuilding a national nonprofit's entire infrastructure after a hostile takeover.

She founded Ascension Strategy Solutions to help entrepreneurs avoid the costly mistakes she made and build the operational foundation that most business owners skip until it's too late.

LISA THOMPSON

Founder and Senior Advisor

Ready to Build a Business That Works?

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WHAT WE OFFER

Business Operations Audit & Strategy
A comprehensive review of your current operations to identify inefficiencies, bottlenecks, and opportunities for growth. You’ll receive a tailored action plan that streamlines workflows, strengthens systems, and positions your business for scalable success.
Systems Design & Automation
We design and implement systems that reduce manual work, increase efficiency, and eliminate costly errors. From CRM setups to artificial intelligence and automated workflows, we help you create processes that run smoothly so you can focus on growth.
Leadership & Team Development
Training and coaching leaders and teams to improve communication, collaboration, and performance. We help cultivate high-performing, accountable teams ready to meet your organization’s goals.
Professional Development
Customized training programs and skill-building workshops for professionals at every level. We help individuals strengthen leadership, communication, and strategic thinking skills, ensuring they can adapt, grow, and thrive in dynamic work environments.
Customer Journey Mapping & Retention Strategy
We map your full customer experience—from first contact to repeat business—to identify gaps and create touchpoints that increase satisfaction, loyalty, and lifetime value.
Digital Infrastructure & Security
Secure, organized, and scalable digital systems are critical for growth. We build and protect your infrastructure with best practices in data security, file management, and digital operations.
Organizational Turnarounds & Crisis Management
Specialized support for organizations navigating major challenges or change. We stabilize operations, rebuild trust, and implement strategies for long-term recovery and resilience.
Program & Event Coordination
From workshops to conferences, we handle logistics, planning, and execution so your programs and events run seamlessly—delivering value to participants and impact for your organization.
Co-operative Enterprise Development
Guidance and strategic planning for building co-operative and community-owned enterprises. We focus on governance, shared leadership, and sustainable business models that align with your values.

1100 Peachtree St, Suite 200
Atlanta, GA 30309

+1 (888) 683-6576

info@ascensionstrategy.solutions

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